CASHBACK

Get Cashback

• Can you track my Cashback if I forget to click through from ShopBack?
• How do I earn Cashback from ShopBack?
• How do I know if Cashback is tracked?

Cashback Status

• Does cashback expire?
• What do the Cashback statuses mean in my ShopBack account?
• When will my Cashback change from “Pending” to “Confirmed”?
• Why my cashback has passed the pending period but has not turned “Confirmed”?

Cash Out

• How do I request for a payout into my bank account?
• Why haven’t I received my payout yet?

Missing Cashback/ Wrong Cashback

• What can I do if Cashback is not in my account?
• Why did I get the “wrong” amount of Cashback?